An order of custom standing up pouches for herbal tea

An order of custom standing up pouches for herbal tea

        It was the customer from St. Kitts that sent an inquiry to our company on May 11th. He needed to produce herbal tea packaging for his products which was a custom standing pouch.With his clear purpose, the customer directly sent me the previous packaging pouches made by his company for reference. Meanwhile, he offered some specific information of the customized pouch to me, such as the size, quantity and material structures.The customer customized 5,000 pieces for three types of pouches in total, 2,500 pieces for one type of pouches, and 1,250 pieces each for the other two types of pouches.

        After receiving the customer’s samples, I gave the price for the three types of standing custom pouches to the customer as soon as possible according to the samples and his requirements of new pouches. When the customer got the quotation from me, he was very satisfied with the quotation.The customer was likely to place an order. As a result, it was expected that he explained to me that the new design of the custom standing pouches would be sent to our company in a week and that the three kinds of new standing pouches would be produced by our company for him.

        On May 19th, the customer really sent us the design as promised, and told me that he would place an order later. Thus, I immediately made a proforma invoice to the client. On the next day, we received the full payment from the customer.

        It is a great honor to cooperate with such a straightforward customer and to give the valuable opportunity to us. He trusted in our company as well as gave the chance for us to prove the strength of our company when we cooperated for the first time.

        During this period of cooperation, I confirmed the design of the custom stand up pouch with the customer first, and then started the production process as quickly and efficiently as possible. During the production process, the customer was very patient and did not rush us to produce the progress, but I always sent some videos and photos of the production process of customized pouches to my customer so that he could trust us.

        The whole production process took a total of ten days. After I confirmed the delivery address with the customer and sent the videos and photos of the finished custom stand-up pouches to the customer, he was content with the pouches very much. He just asked me to ship the goods directly.

        The whole process of cooperation is really pleasant. At the same time, our customer is  appreciative of our service and business capabilities.

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