New York Buyers in Autumn

We have received an enquiry from Daniel from our official website in 8th October . He wanted to customized the bag for his business, however he only had the design but have no idea about the exact size. So he asked me to recommend a suitable size to him.

After knowing about his business, our team tried to find the similar bag with the similar size for him to confirm. He was satisfied with the size and we move to the next step that he started to discuss of the details and quotation of bags.

Firstly, we are discussed about the quantity, he told me that he wanted to start with a small quantity to test the quality so I suggest him to choose the production way by the digital machine with a lower MOQ. He decided to order 3,000 pieces of his first order.

Then, our designer has made a drawing for him according to his design and he was really excited and satisfied with the drawing. So we prepared the quotation with the unit price of the goods and freight for him. Also we explained the file to him and offered different options of shipping ways and payment methods. He chose sea shipping and it may took 1 month to delivery.

When he did not have any questions of the quotation, we prepared the Proforma Invoice to him to confirm every details. He took 2 days to review the file and signed back to our company.

He paid for us within 12 hours and we started to producing. However, he messaged me that he wanted to change the size to a bigger one. So the factory stopped the production and waited for his reply. We asked him about the reason and his requirement. He told me about his idea and we modified the size of the design and PI for him. He repaid again without any hesitation.

After setting up all the details of the order we prepared the materials and started producing. We took photos and videos to update each procession of the bags and Daniel can clearly to know how his order go through.

Finally, we took 14 days to production and we also to test the quality to guarantee each bag is perfect. We also abandoned the bags which could not pass the test and reproduced.We packed the bags in the packaging box and arranged for shipping.

Daniel left the message to our team: “ You have been the best. Future business for sure.” We are delight that he trusted us and satisfied with our service.

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